Privacy Policy
Last Updated: Aug 29th, 2026
Your privacy matters to us. This Privacy Policy explains how Meridia Jewelry (“we,” “us,” or “our”) collects, uses, and shares personal information when you visit https://meridiajewelry.com, place an order, contact us, or otherwise use our website and related services (the “Services”).
Our online store is powered by Shopify, which helps us provide the Services to you.
Please read this Privacy Policy carefully so you can understand how your information is handled and the choices that may be available to you.
Personal Information We Collect
The personal information we collect depends on how you interact with our Services. It may include:
- Contact information, such as your name, email address, phone number, billing address, and shipping address.
- Order and transaction information, including products purchased, returned, exchanged, or canceled, payment method, payment confirmation, discounts, and transaction details.
- Account information, if you choose to create a customer account, including account details, preferences, and settings.
- Communications with us, including information you provide when contacting our customer care team or submitting a request.
- Device and technical information, such as your IP address, browser type, device information, and network information.
- Usage information, including how you browse and interact with our website, products, pages, and features.
- Marketing preferences, such as whether you have chosen to receive promotional communications from us.
Payment information is processed through the payment providers available at checkout. We may receive information such as your payment method, transaction status, and payment confirmation as necessary to process your order.
How We Collect Personal Information
We may collect personal information:
- Directly from you, such as when you place an order, create an account, subscribe to marketing, or contact us.
- Automatically when you use our website, including through cookies and similar technologies.
- From service providers, when they process information on our behalf to support payments, shipping, customer service, analytics, security, or other store operations.
From business or marketing partners, where applicable and permitted by law.
How We Use Your Personal Information
We may use personal information to:
- Process payments and fulfill your orders
- Arrange shipping, returns, exchanges, refunds, and warranty requests
- Communicate with you about your orders or customer care inquiries
- Maintain and manage customer accounts
- Help detect and prevent fraudulent or unauthorized activity
- Operate, maintain, and improve our website and shopping experience
- Understand website performance and customer interactions
- Send marketing communications when you have chosen to receive them
- Support advertising and marketing activities where applicable
- Comply with applicable legal or regulatory requirements
- Protect our business, customers, and Services
How We Share Personal Information
We may share personal information with service providers and other parties that help us operate our business and provide the Services, including those involved in:
- Ecommerce and website services
- Payment processing
- Order fulfillment and shipping
- Customer service
- Website hosting and technology
- Analytics and website performance
- Marketing and advertising, where applicable
- Fraud prevention and security
- Professional or legal services where necessary
We may also disclose information when required by law, to respond to valid legal requests, to protect our rights or the rights of others, or in connection with a business transaction such as a merger, acquisition, or transfer of business assets.
We do not share personal information beyond what is reasonably necessary for these purposes.
Shopify
Our online store is powered by Shopify.
Shopify processes personal information in connection with providing and improving the ecommerce platform and related services that support our store. Information submitted through our website may therefore be processed by Shopify and its service providers as necessary to provide these services.
Shopify’s handling of personal information is also governed by its own privacy terms and policies.
Certain Shopify privacy and personalization features may affect how information is processed. We manage these features through the privacy settings available in our Shopify store.
Cookies & Similar Technologies
Our website uses cookies and similar technologies to help the site function, remember preferences, understand how visitors interact with the website, and support analytics and advertising where applicable.
Some cookies are necessary for the website and checkout to work properly. Others may be used for performance, analytics, personalization, advertising, and conversion measurement.
We use Google Analytics 4 (GA4) to help us understand website activity and performance. We may also use Google advertising and conversion measurement tools to understand the effectiveness of our advertising and improve our marketing.
We use Shopify Customer Privacy tools to manage applicable cookie consent and privacy preferences. Where required, you may be able to manage certain cookies or data-sharing preferences through the privacy controls available on our website.
Marketing & Advertising
If you choose to receive marketing communications from us, we may use your contact information to send product updates, offers, or other promotional messages.
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the message.
Even if you unsubscribe from marketing communications, we may still send non-promotional messages when necessary, such as order confirmations, shipping updates, return information, or customer service communications.
Where advertising or analytics services are enabled, certain information about your interaction with our website may also be used to measure advertising performance or help provide more relevant marketing, subject to your available privacy choices and applicable law.
Data Security
We take reasonable steps to help protect the personal information we handle and work with service providers that support the security and operation of our Services.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
Please avoid sending sensitive payment or financial information to us through unsecured communication channels such as regular customer service email.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
The length of time may vary depending on factors such as whether the information is needed to:
- Fulfill or manage an order
- Maintain a customer account
- Provide customer service
- Maintain appropriate business and transaction records
- Resolve disputes
- Prevent fraud or misuse
- Meet legal or regulatory requirements
When information is no longer reasonably required, it may be deleted or otherwise handled in accordance with applicable requirements.
Your Privacy Rights & Choices
Depending on where you live and the laws that apply, you may have certain rights regarding your personal information. These may include the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate personal information
- Request deletion of certain personal information
- Request a copy of certain personal information
- Opt out of certain targeted advertising, data sharing, or similar processing where applicable
- Manage your marketing communication preferences
These rights are not absolute and may be subject to exceptions under applicable law.
To submit a privacy-related request, please contact us using the information provided below. We may need to verify your identity before completing certain requests.
You may also be able to manage certain privacy preferences directly through the privacy controls available on our website.
We will not discriminate against you for exercising privacy rights available to you under applicable law.
Children’s Privacy
Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
If you are a parent or guardian and believe that a child has provided personal information to us, please contact us so that we can review the request and take appropriate action.
Third-Party Websites & Links
Our website may contain links to websites, social media platforms, or other services operated by third parties.
We are not responsible for the privacy or security practices of third-party websites or services. We encourage you to review their privacy information before providing personal information to them.
The inclusion of a third-party link does not necessarily mean that we endorse or control that third party or its services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our Services, privacy practices, technologies, or applicable requirements.
When changes are made, the updated version will be posted on this page and the “Last Updated” date will be revised accordingly.
Contact Us
If you have questions about this Privacy Policy, how your personal information is handled, or would like to submit a privacy-related request, please contact us:
Email: hello@meridiajewelry.com
Phone: +86-13413502606
Address: #A506, 140-148 Tiyu East Road, Tianhe District, Guangzhou, Guangdong, 510000, China
Our customer care team typically responds to general inquiries within 1–2 business days. Privacy-related requests may require additional time for verification and processing.